on 16-06-2014 11:43
on 16-06-2014 11:43
Hi
I have upgraded two phones over the last 2 weeks and one is okay but with one of them i was promised the accesories and still not recieved them. I have been on chat 3 times and been told by 3 different people that thier managers have said yes to send them out but still not recieved them????? When I have been opnline today they have told me to purchasse them myself and they will reimburse to my bill?? Not good really. the only other option is to wait till end of the month and see if i get them then? How do i know this is a priorty? I have been with o2 for years and have 3 phone contracts in my house with these but i am not happy with the service received over the last few weeks at all? Anyone got any advise please.
on 16-06-2014 19:07
on 16-06-2014 19:07
on 16-06-2014 19:34
on 16-06-2014 19:34