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Not any update on my order

Hanieh
Level 1: Joiner
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Order number:  ms-319116550

The worst network, I am with EE wanted  a tablet so ordered one with monthly plan from O2. I received the confirmation emails and another email to say my tablet is on its way to me. 2 days later I received another email stating that the device is out of stock and they will let me know when I would receive my order. Days has past now and no update from O2. I signed on my O2 to track my order to find out I cannot check my order as no device has been registered to my account.

I guess I better stick to EE. I regret ordering from 02 as they did a hard credit  check which will put a mark on my credit report too.

 

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MI5
Level 94: Supreme
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@Hanieh 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 123712 Posts
  • 611 Topics
  • 19956 Solutions
Registered:

@Hanieh 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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