Not any update on my order

[Hanieh]

Order number:  ms-319116550

The worst network, I am with EE wanted  a tablet so ordered one with monthly plan from O2. I received the confirmation emails and another email to say my tablet is on its way to me. 2 days later I received another email stating that the device is out of stock and they will let me know when I would receive my order. Days has past now and no update from O2. I signed on my O2 to track my order to find out I cannot check my order as no device has been registered to my account.

I guess I better stick to EE. I regret ordering from 02 as they did a hard credit  check which will put a mark on my credit report too.

[MI5 · Accepted solution]

@Hanieh 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks