on 30-03-2015 21:26
on 30-03-2015 21:26
Not a good start
I cannot seem to top up
Whatever method I try it says it is unavailable or your topup was not successful.
So I create a forum account and when I want to opt out of emails it says
"You do not have sufficient privileges for this resource or its parent to perform this action."
Well the data protection act says that O2 MUST give me the right to control what emails I receive.
on 30-03-2015 21:27
on 30-03-2015 21:35
on 30-03-2015 21:35
Customer service will update your preferences so you do get that option. Shame you can't do it on the website now via My O2.
on 30-03-2015 22:30
on 30-03-2015 22:30
Data Protection Act? Oh yeah, that thing that gets flaunted by companies all of the time....
on 31-03-2015 08:22
Hi @Anonymous ,
If you're still having issues with the email opt-outs within the community, let me know and I'll take a look for you.
Welcome!
Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.