Not Renewing Contract

[Anonymous]

My monthly contract is due to end on October 13th.  I don't want to renew the contract.  I just called and they said i have to give 30 days notice.  Surely, if my contract is ending and I want it to run until the end, I don't have to give any notice, simply request that it is not renewed????

They suggested I transfer to Pay and Go as that doesn't require notice...WTF???

Can someone please advise.

Derek

[MI5]

As per the T&C's you have to give 30 days notice of termination. Otherwise your contract turns into a 30 day rolling renewal.

[perksie]

A quick look through the terms will clear up how it works if you're not sure.

We're assuming you don't want to keep your number?

[Anonymous]

Hi.

If your wanting to carry on using your phone on another network or sell it then as a current contract customer you can get it unlocked free. It's £15 for Payg.

Just a thought.

https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form

[jonsie · Accepted solution]

Requesting not to be renewed is in effect giving notice and the 30 day period starts at that point. O2 will sort out the payment and issue a final bill. Don't cancel any direct debit until you receive and pay that bill.