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Not Getting Voicemails Whilst On Wifi

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gemz4the1
Level 23: Casual Specs
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on ‎13-12-2014 15:58

on ‎13-12-2014 15:58

I don't know if this is in the right section as I don't know if it is a pay monthly issue or an Apple issue.

Basically, if I am using wifi (and my mobile data is turned off), then 9 times out of 10 I won't receive any voicmails.  Even when I go on to the voicemail bit of my phone, nothing appears.  However when I turn my mobile data off I get notifications that I have voicemails. Today I turned my mobile data on and got notifications of voicemails that I received on Wednesday.

Can anyone else shed any light onto this?

 

P.S. as most of you know, I am using an iPhone 6 on pay monthly.

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gemz4the1
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on ‎14-12-2014 12:53

on ‎14-12-2014 12:53

Hmmmm that's a bit annoying.  If VVM can only be used on mobile data then it should swap to normal VM when I am using wifi.

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MI5
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on ‎14-12-2014 12:54

on ‎14-12-2014 12:54

I guess that's Apple for you ??
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎14-12-2014 13:26

on ‎14-12-2014 13:26

@MI5 wrote:
I guess that's Apple for you ??

Who?

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie




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