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on 22-04-2015 14:24
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on 22-04-2015 14:24
Why do O2 have a featured number to turn mobile text ads off (2220) - yet they still persist in sending ads after you've declined them? The ad they then send even has a 2220 notification at the end, when you ring it a pre-recording even tells you "you have selected no calls, no emails or texts".
Retarded, no way to block your provider on most handsets.
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23-04-2015 07:57 - edited 23-04-2015 07:59
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23-04-2015 07:57 - edited 23-04-2015 07:59
Hi @Anonymous
Ok... do it the way I learnt...
Step 1 You go into My O2...
Step 2..Another page appears showing Pay monthly or Pay as you go (click the relevant box)
Step 3 Your device/account will be shown (click on your phone number)
Step 4 This brings up page showing My Device
Step 5 Look along one of the bar headers and you will see MORE on the right hand side of page. If you then click on More ...a drop down box with My orders and My choices is displayed..and there you go
Veritas Numquam Perit
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on 22-04-2015 14:28
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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22-04-2015 14:28 - edited 22-04-2015 14:29
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22-04-2015 14:28 - edited 22-04-2015 14:29
You need to go into My O2 and deselect marketing texts..
Veritas Numquam Perit
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on 22-04-2015 14:38
You can set your preferences in your My O2 also
You need to go into My O2 and deselect marketing texts..
Thanks but under what? “Manage my details” ? There's nothing there under my 02 menu, a part from viewing my bill or managing my details? Nothing under those sub menus. I have several handsets on 02 too which makes it even more confusing.
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on 22-04-2015 14:45
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on 22-04-2015 14:45
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 22-04-2015 14:52
Where are you getting more from? The last tab across the top of this webpage? (Just reads: upgrade now) There is no ''more'' under any sub menus either.
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22-04-2015 14:54 - edited 22-04-2015 14:55
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22-04-2015 14:54 - edited 22-04-2015 14:55
@MI5 wrote:
More >My Choices
Strange, I've just checked on my pc using Chrome browser and I cannot see this option.
I know it used to be there as I've used it before.
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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on 22-04-2015 14:55
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on 22-04-2015 14:55
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 22-04-2015 14:59
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on 22-04-2015 14:59
Got it, it now shows in the MyDevice page, not that obvious........
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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on 22-04-2015 15:00
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on 22-04-2015 15:00
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