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No texts after tarriff change

Anonymous
Not applicable

Hi all,

 

I recently (2days ago) changed from simplicity to go go go and have been deducted my money, now i did just make a succesfull phonecall despite the automated woman telling me i had no credit and ive been on the internet but i am unable to text.....it always comes up with incorrect network settings.  I texted active to 2020 and reinstalled the settings but nothing! ive turned it on and off and left it alone but i hate the fact ive paid for a facility that i cannot use....expecially as i have never had network issues before.

 

any help would be greatly appreciated

 

x

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MI5
Level 94: Supreme
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Registered:
Check your message centre number in the message app settings

Pay Monthly +447802000332 or Pay & Go +447802092035
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150187 Posts
  • 641 Topics
  • 28605 Solutions
Registered:
Check your message centre number in the message app settings

Pay Monthly +447802000332 or Pay & Go +447802092035
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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