No sound during calls in or out

Karl1981 · ‎15-12-2023

Enlli · ‎15-12-2023

Does the sound work if you use anything else like music apps, radio etc.

If so, is it possible to try your sim in another phone?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎15-12-2023

@Karl1981

Check for network issues here Guide: How can I sort out my network issues?

If you have a case or cover on the phone, remove it to see if it helps.

Google for your make of phone and run the diagnostic check for sound.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

No sound during calls in or out

Cancel insurance

Debt collection

Fraud.

Struggling too pay and phone was robbed

E Sim problem help needed