on 15-10-2016 15:06
Hi I've been with o2 for years. Started a new contract in Feb when I upgraded my phone. Phone has always worked fine, no problems with it. I've started a new job which involves me travelling alone around Cornwall and now I never have a signal. The parts of Cornwall that I'm working in don't have a good network coverage. So I'm paying for a phone I can't use most of the time. I've on a device plan and an airtime plan. I want to keep my device plan, but can I cancel the airtime plan on the grounds that I have no network now. Or would I have to keep paying that.
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15-10-2016 15:15 - edited 15-10-2016 15:17
Unfortunatly after the 14 day period to test you will have to pay . You can only pay off the device plan (that will allow you to terminate the airtime plan)
But please check your specific t&c at the bottom of the page .
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on 15-10-2016 15:28
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