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No signal since midday

JPD1
Level 1: Joiner
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I have had no signal since about 12 today. I have travelled from place to place and this has remained the same, so not a local issue. I am now connected via Wi-Fi. Please can you direct me to who I should contact please.

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madasaf1sh
Level 61: Brainiac
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@JPD1 

 

0344 809 0202 from any other phone or 202 from your o2 phone if you have Wi-Fi calling are the only other options

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 61: Brainiac
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Registered:

@JPD1 

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 4
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JPD1
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Registered:

I know this isn’t normal, but I don’t have any social media accounts! Are there any other methods of contacting them?

Message 3 of 4
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madasaf1sh
Level 61: Brainiac
  • 4415 Posts
  • 29 Topics
  • 1238 Solutions
Registered:

@JPD1 

 

0344 809 0202 from any other phone or 202 from your o2 phone if you have Wi-Fi calling are the only other options

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 4 of 4
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