No signal or contract change over

WillT1 · ‎08-08-2020

Hi guys. I renewed and changed my tariff with o2 the other day and since haven’t been able to make outgoing phone calls or send text messages. After checking the coverage in my area (TD9) it says there’s a mast down, but all should be working. Could this be a change over of tariff instead?

Bambino · ‎08-08-2020

@WillT1 Changing tariff should have nothing to do with your service. If there's a mast down in your area, why would you think that all would be working? Have you tried rebooting your phone? Sometimes that's all that's needed.

I DO NOT WORK FOR O2

WillT1 · ‎08-08-2020

Because on the website that checks it’s saying that it / should/ be running

MI5 · ‎08-08-2020

@WillT1

Your tariff should change seamlessly on your current sim card unless you requested a new sim?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

No signal or contract change over

New payment date not saving

Would like to end and move away from O2

hard one! as son in Australia.

Roaming

MPN move to another o2 account