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Howie · ‎15-10-2018

Hi, I have used o2 for over 6 years now and everytime I upgrade my phone the signal gets worse??? Is there anything I could buy to boost the o2 signal so our phones don’t keep missing calls?

MI5 · ‎15-10-2018

@Howie

You can use wi-fi calling if your new phone is compatible?
https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-10-2018

@Howie

You can use wi-fi calling if your new phone is compatible?
https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Howie · ‎15-10-2018

Hi, thank you I would be using it mainly at home coz I’m disabled but would it cost be more money???

MI5 · ‎15-10-2018

No extra costs. All WiFi calls come from your allowances as per normal calls.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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