Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Level 1: Joiner
Posts: 2
Registered: ‎02-05-2017
Accepted Solution

No signal in Bidborough, Tunbridge Wells

Hi, I have used o2 for over 6 years now and everytime I upgrade my phone the signal gets worse??? Is there anything I could buy to boost the o2 signal so our phones don’t keep missing calls?
Posts: 88,587
Topics: 535
Solutions: 11,471
Registered: ‎04-04-2012

Re: No signal in Bidborough, Tunbridge Wells

[ Edited ]

@Howie

You can use wi-fi calling if your new phone is compatible?
https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 2
Registered: ‎02-05-2017

Re: No signal in Bidborough, Tunbridge Wells

Hi, thank you I would be using it mainly at home coz I’m disabled but would it cost be more money???
Posts: 88,587
Topics: 535
Solutions: 11,471
Registered: ‎04-04-2012

Re: No signal in Bidborough, Tunbridge Wells

No extra costs. All WiFi calls come from your allowances as per normal calls.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)