This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

No signal for 24 hours and local mast apparently down, but someone else in my house has full signal?

jkingers12
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎17-04-2020 10:36

on ‎17-04-2020 10:36

I've been completely without signal or 4G for the last 24 hours, and apparently a phone mast in my area is not working - but someone in my house on O2 has full signal and 4G, no issues at all. How is this possible? Should I be worried about my phone? I've restarted it a couple of times, turned airplane mode on and off and no joy. 

Message 1 of 3
500 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 152118 Posts
  • 651 Topics
  • 28963 Solutions
Registered:

on ‎17-04-2020 10:41

on ‎17-04-2020 10:41

@jkingers12 

Sometimes these things only effect certain number batches. 

I wouldn't worry until the problem is fixed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
495 Views
0 Kudos

jkingers12
Level 1: Joiner
In response to MI5
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎17-04-2020 11:41

on ‎17-04-2020 11:41

Thanks, I hope you're right! It seems odd that I haven't even had 'patchy' signal, it's like I've been completely cut off, and it's been over 24 hours and there's been no communication or acknowledgement from O2 at all. 🤔 

Message 3 of 3
472 Views
0 Kudos
Top Kudoed Authors
View All
Top