No signal for 10 weeks

[Jennieg1]

No signal for 10 weeks no texts no calls possible. Complaints to O2 say a mast issue being tied in 5 day’s then by 26th March then by 24th April. I need the access for t cat code security and to speak Today I could not be contacted by hopspital where my husband is an I patient as neith he nor I have any O 2 service. O2 happy to take the DD but do nothing. Hopeless trying to phone as it has to be on a mail line coasting money and they just cut off What do I do now. ?

[Jennieg1]

Sorry for the spelling just so cross that O2 are doing nothing

[Bambino]

@Jennieg1 This is a customer community. You have to keep trying to speak to customer service. Look at the link below for instructions on downloading Skype to enable you to make and receive calls.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...