Hey
I've been with o2 for around 10 years in the same area and always had perfect signal. However, from around February this year I have had absolutely no signal at all. O2 have said the area has always had no signal (lies) although the status checker says it is fine.
They suggested me using the TUGO service using my WiFi but this obviously resricts me to using my phone at home only and defeting the purpose of a "mobile" phone. Also, what is the point in me paying £20 a month (over charged for what the phone is) to use a free service and use abosultely none of my minutes, texts or data allowenece. I can do this for FREE from my Ipod!
The TUGO service barely works, I am practically unable to use my phone and have 7 months left on this stupid contract.
Am I able to just cancel the contract and move to someone else? I know for a fact the Vodafone signal is still perfect here and I've just about had enough of the customer service of o2. I refuse to pay another month for a service that I am unable to use; I am basically throwing my money away.
