cancel
Showing results for 
Search instead for 
Did you mean: 

No signal after porting sim

KarenMcGirl
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello, 

 

I do not have coverage since changing to o2 sim at 12:30 today. I received a message to say number was ported but have not been able to use phone since. Any help would begreatly appreciated.

Message 1 of 2
320 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 93940 Posts
  • 610 Topics
  • 7017 Solutions
Registered:

Keep rebooting your phone every 30 minutes or so until you get network signal

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

View solution in original post

Message 2 of 2
314 Views
1 REPLY 1

jonsie
Level 94: Supreme
  • 93940 Posts
  • 610 Topics
  • 7017 Solutions
Registered:

Keep rebooting your phone every 30 minutes or so until you get network signal

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Message 2 of 2
315 Views