No service

[Anonymous]

Why are you charging me when I cannot use my phone around the BT45 area where I live. I am missing some very important phone calls.

[MI5]

Nothing reported for the general BT45 postcode although it does look like 2g is dominant.

Try locking the phone to 2g only when at home.

Live results for BT45

• 

  Our network is currently working fine

  If we're doing work on the phone masts near you we'll tell you about it here.

  Updated 17:00 (refreshed hourly). Recent faults might not show yet.

  Does this not match your experience?

• 

  Normal coverage for Voice, text and email (2G)

  Making calls, sending texts, using email on your phone.

  Good indoors and outdoors.
• 

  Normal coverage for Mobile internet and voice (3G)

  Fast networking. For smartphones, dongles and tablets.

  Good outdoors. OK indoors. Not good for mobile broadband.
• 

  Normal coverage for Mobile Internet (4G)

  Seamless connectivity and mobile internet.

  Sorry, we do not have coverage here.

[Anonymous]

@Anonymous Have you tried your sim in another o2 phone to rule out the possibility of a faulty SIM card