No service

[Zaphonic80]

Ive upgraded my phone but the new sim and my old sim are both saying no service despite speaking to customer services this afternoon im still without a phone any ideas?

[jonsie]

@Zaphonic80 

I'll ask @O2Lisa  to message you in the morning

[Treboruk92]

I have the exact same issue; whenever I call customer service they have no idea what I’m talking about and it’s really infuriating.

[O2Lisa]

Thanks for the tag @jonsie 

I'll message you both privately so I can take some account details and look in to this for you @Zaphonic80, @Treboruk92