No service

[ADBEN]

HI, I received a text saying my service would be disrupted from the 5th-8th of February, it may be the 9th now? Will I get a reduction in my bill for this? I have not been able to make or receive calls, unless I go to a different area?

[Bambino · Accepted solution]

@ADBEN You would need to speak to customer service. They may offer you a small reduction as a goodwill gesture. https://www.o2.co.uk/contactus

[ADBEN]

Thank you

[jonsie Level 91: Illustrious]

They will refund you for the days without service as they will be able to see your usage on the said days.

[ADBEN]

Cheers for that