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No service in my area

Anonymous
Not applicable

Hi,

 

I live in Totteridge North London,

 

There is absolutely no signal in the house in my area,

 

This is an ongoing problem,

 

Can anyone suggest a solution? I've had a look at signal boosters online but none of them seem legit. Has anyone tried anything and it worked?

 

Thanks

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perksie
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The thread you need with all the information is here:

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Call-and-text-difficulties-issue-12-10-2012/td-...

 

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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Message 3 of 16
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Anonymous
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Hey @rb_01 there is a problem with the UK network as was the case back in July 2012! Unbelievable again isn't it? I think we should receive double compensation this time for the loss of service. I am in Chester, Cheshire and there has been no signal on my iPhone 4S since 9.30am.
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perksie
Level 69: Guiding Light
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Registered:

The thread you need with all the information is here:

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Call-and-text-difficulties-issue-12-10-2012/td-...

 

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 3 of 16
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perksie
Level 69: Guiding Light
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Registered:

@Anonymous wrote:

Hi,

 

I live in Totteridge North London,

 

There is absolutely no signal in the house in my area,

 

This is an ongoing problem,

 

Can anyone suggest a solution? I've had a look at signal boosters online but none of them seem legit. Has anyone tried anything and it worked?

 

Thanks


 

Your proble may not be related to the outage, but you would be best waiting until this issue is fixed before trying to sort it out.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 4 of 16
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Toby
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Good job perksie slight_smile

We are working as quick as we can to resolve this and the main thread linked by perksie will be updated.

Toby
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Message 5 of 16
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Anonymous
Not applicable

Hi I am in Whitehaven Cumbria and also been without signal the best part of the day as with July the Wife ( also on O2 ) has full signal how is this ? and whats the latest ? Orange for my next upgrade me thinks !!!!!!!!!!!!!!!!

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perksie
Level 69: Guiding Light
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Registered:

@Anonymous wrote:

Hi I am in Whitehaven Cumbria and also been without signal the best part of the day as with July the Wife ( also on O2 ) has full signal how is this ? and whats the latest ? Orange for my next upgrade me thinks !!!!!!!!!!!!!!!!


 

The thread you need with all the latest information is here:

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Call-and-text-difficulties-issue-12-10-2012/td-p/317174

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 7 of 16
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Anonymous
Not applicable

Hi

 

I did a chat with 02 and they said they forwarded a report to the network team,

 

I hope they email me soon as that is what I was promised,

 

I asked if there was a form where I could fill out reports and "02: Kim" said that she would file the report for me,

 

Perhaps perksie you have the link to file a network problem report? 

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perksie
Level 69: Guiding Light
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Registered:

@Anonymous wrote:

 

Perhaps perksie you have the link to file a network problem report? 


 You just phone customer services, but I don't see the point while this outage is ongoing.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 9 of 16
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Anonymous
Not applicable

hi im edinburgh and just lost all signal from about half three! argh what to do?! anyone know if we can fix it or do we have to wait for them to?
not cool. x

Message 10 of 16
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