No service in my area

[Anonymous]

Hi,

I live in Totteridge North London,

There is absolutely no signal in the house in my area,

This is an ongoing problem,

Can anyone suggest a solution? I've had a look at signal boosters online but none of them seem legit. Has anyone tried anything and it worked?

Thanks

[Anonymous]

Hi there Jampops,

Really sorry to hear about those problems. I'm keeping everyone updated here: http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Call-and-text-difficulties-issue-12-10-2012/m-p/...

[Anonymous]

TWICE now in six months I have had a complete network outage for HOURS??  What is the point in having a phone if it doesn not work? Never had a problem with Vodafone? NOT impressed....   😞

[Anonymous]

I live in South London SE28,

have had the same problem for months,

O2 say your phone doesn't need to work indoors there is nothing you can do and O2 don't care

[perksie]

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@Anonymous wrote:
O2 say your phone doesn't need to work indoors there is nothing you can do and O2 don't care

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It's not a question of not caring, it's a fact of life that certain phone signals like 3G aren't very good at penetrating buildings.

As the network evolves over the next year or so there's a good chance this will improve.

[Anonymous]

Nothing to do with the outage, but with "No Service in my area" only. I work in an area N11 3DH in North London where the signal strength is very poor (usually 1 bar out of 5 on phone display). Look at the network coverage map it does does show a slightly weak signal area. I have called o2 Customer Service trying to get to the Technical Dept but I just can't get past the Cust Service. The phone will not switch automatically to 2 G from 3G as there is still a small signal and the strength of 2 G is very good. I have to remember to manually switch the phone whenever I am there.

Anyone know if I can contact someone about this issue? 

[perksie]

You cannot get through to the network guys at all, only customer services.