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No service in Myanmar

Anonymous
Not applicable

I don't get service when in Myanmar. Any suggestions?

Message 1 of 21
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Accepted Solutions

jonsie
Level 94: Supreme
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Re you monthly or P&G? 

You aren't able to connect if your are pay and go but rates for monthly

Standard Rates

Our Pay Monthly customers will be charged at the following rate when calling or texting from this country.

Making a local call to landlines or mobiles will always be the same price as calling home when you're abroad.

Sending a picture message costs 25p and it's always free to receive a text.

When in:  Myanmar     Calling:  United Kingdom (UK)

Making calls - per minute£1.50
Receiving calls - per minute£1.25
Sending texts - per message40p

Cost per MB of using data:

Data usage£6*

Standard Rates

Our Pay & Go customers will be charged at the following rate when calling or texting from this country.

Making a local call to landlines or mobiles will always be the same price as calling home when you're abroad.

Sending a picture message costs 25p and it's always free to receive a text.

When in:  Myanmar     Calling:  United Kingdom (UK)

Landlines - per minuteUnavailable
Mobiles - per minuteUnavailable
 
Receiving calls - per minuteUnavailable
Sending texts - per messageUnavailable

Cost per MB of using data:

Data usageUnavailable

View solution in original post

Message 4 of 21
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20 REPLIES 20

perksie
Level 69: Guiding Light
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Have you got roaming turned on?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 2 of 21
2,429 Views

Anonymous
Not applicable
What phone do you have?

Try manual network selection
Message 3 of 21
2,391 Views

jonsie
Level 94: Supreme
  • 95008 Posts
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Registered:

Re you monthly or P&G? 

You aren't able to connect if your are pay and go but rates for monthly

Standard Rates

Our Pay Monthly customers will be charged at the following rate when calling or texting from this country.

Making a local call to landlines or mobiles will always be the same price as calling home when you're abroad.

Sending a picture message costs 25p and it's always free to receive a text.

When in:  Myanmar     Calling:  United Kingdom (UK)

Making calls - per minute£1.50
Receiving calls - per minute£1.25
Sending texts - per message40p

Cost per MB of using data:

Data usage£6*

Standard Rates

Our Pay & Go customers will be charged at the following rate when calling or texting from this country.

Making a local call to landlines or mobiles will always be the same price as calling home when you're abroad.

Sending a picture message costs 25p and it's always free to receive a text.

When in:  Myanmar     Calling:  United Kingdom (UK)

Landlines - per minuteUnavailable
Mobiles - per minuteUnavailable
 
Receiving calls - per minuteUnavailable
Sending texts - per messageUnavailable

Cost per MB of using data:

Data usageUnavailable

Message 4 of 21
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Cleoriff
Level 94: Supreme
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Well done @jonsie. (I say well done ..because although I can usually find that link... by the time I have found the relevant country and uploaded it to here....people have usually flown home)

Veritas Numquam Perit

Girl in a jacket
Message 5 of 21
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perksie
Level 69: Guiding Light
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It seems to imply no service at all for P & G users.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 6 of 21
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Cleoriff
Level 94: Supreme
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@perksie wrote:

It seems to imply no service at all for P & G users.


Yes...a bit backward to say the least...:smileysad:

Veritas Numquam Perit

Girl in a jacket
Message 7 of 21
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MI5
Level 94: Supreme
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That's correct, there are some countries where roaming agreements don't exist for payg users.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 21
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jonsie
Level 94: Supreme
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He could just cross the border to Thailand, buy me a beer and I'll check it for him. Expensive though for using calls and sms. ..

Message 9 of 21
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Anonymous
Not applicable
I thought there might be a roaming agreement issue here
Message 10 of 21
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