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No service in EH51 area.

Anonymous
Not applicable

I have not had any or periodically poor signal in the eh51 area boness, fornthe past 48 hrs. I know this is not just me as my wifes phone and several friends on the o2 network are having the same problem, when you go out of area phones work fine, there is nothing listed on status page, and can't contact customer services unless you pay for call on landline.

Message 1 of 6
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1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable
Is this your area.

Live results for EH51

Sorry we're currently investigating reports that a phone mast in this area isn't working.
This means you might experience problems making calls, using the internet, or sending / receiving emails in this area.
Updated 17:00 (refreshed hourly). Recent faults might not show yet.


Normal coverage for Voice, text and email (2G)
Making calls, sending texts, using email on your phone.
Good indoors and outdoors.

Normal coverage for Mobile internet and voice (3G)
Fast networking. For smartphones, dongles and tablets.
Good outdoors. Patchy indoors. Not good for mobile broadband.

Normal coverage for Mobile Internet (4G)
Seamless connectivity and mobile internet.
Sorry, we do not have coverage here.

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Message 3 of 6
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5 REPLIES 5

Anonymous
Not applicable
Download the MYNETWORK app and report the masts in your area.

A help thread.

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...
Message 2 of 6
1,082 Views

Anonymous
Not applicable
Is this your area.

Live results for EH51

Sorry we're currently investigating reports that a phone mast in this area isn't working.
This means you might experience problems making calls, using the internet, or sending / receiving emails in this area.
Updated 17:00 (refreshed hourly). Recent faults might not show yet.


Normal coverage for Voice, text and email (2G)
Making calls, sending texts, using email on your phone.
Good indoors and outdoors.

Normal coverage for Mobile internet and voice (3G)
Fast networking. For smartphones, dongles and tablets.
Good outdoors. Patchy indoors. Not good for mobile broadband.

Normal coverage for Mobile Internet (4G)
Seamless connectivity and mobile internet.
Sorry, we do not have coverage here.
Message 3 of 6
1,080 Views

jonsie
Level 94: Supreme
  • 96175 Posts
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  • 7179 Solutions
Registered:
The status page is showing a problem in EH51
Live results for EH51

Sorry we're currently investigating reports that a phone mast in this area isn't working.
This means you might experience problems making calls, using the internet, or sending / receiving emails in this area.
Updated 17:00 (refreshed hourly). Recent faults might not show yet.


Normal coverage for Voice, text and email (2G)
Making calls, sending texts, using email on your phone.
Good indoors and outdoors.
Normal coverage for Mobile internet and voice (3G)
Fast networking. For smartphones, dongles and tablets.
Good outdoors. Patchy indoors. Not good for mobile broadband.
Normal coverage for Mobile Internet (4G)
Seamless connectivity and mobile internet.
Sorry, we do not have coverage here.
Message 4 of 6
1,078 Views

Anonymous
Not applicable
Will give it a go thanks
Message 5 of 6
1,076 Views

Anonymous
Not applicable
Ok but if that is your area then it's showing as having an issue with service.
Message 6 of 6
1,075 Views