Solved: No service after porting

hazymcf · ‎04-08-2022

Hi, I moved from three to O2 and my porting date was yesterday, it took a while but by last night my number had moved and everything seemed fine (my account was updated, text and phone working with my old number). However this morning I have no service, have tried both facebook and twitter but cant get any replies. Is this a normal thing to happen the day after a port?

Thanks

Hazel

MI5 · ‎04-08-2022

@hazymcf

You'll need to keep trying O2 then.

Numbers here Guide: Coronavirus Community Help and Support

Use Skype if need be Guide: A Guide to Skype

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎04-08-2022

@hazymcf

Try resetting your network settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

hazymcf · ‎04-08-2022

I have done this as well, no joy

MI5 · ‎04-08-2022

@hazymcf

You'll need to keep trying O2 then.

Numbers here Guide: Coronavirus Community Help and Support

Use Skype if need be Guide: A Guide to Skype

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

No service after porting

So then, this courier arrived

Bereavement Change of Name on Account Process

Laptop fault?

Being charged for an account that i didnt ask for

Arrears