on 03-10-2013 20:24
on 03-10-2013 20:24
I haven't been able to use my phone all day.
Every so often it keeps ''searching'' for network, i have had no 3G.
I haven't been able to send or recieve messages but i can recieve calls.
I check that signal area thingy & it said everything was fine, so i don't understand why.
But i haven't been able to use any network...
Has anyone else been experiencing this?
Any idea when this will be sorted...
Solved! Go to Solution.
on 03-10-2013 20:26
on 03-10-2013 20:26
What's happening where you are?
Some customers may be experiencing difficulties using their mobile phone at the moment. We’re working to fix the problem. We apologise for any inconvenience.
on 03-10-2013 20:26
on 03-10-2013 20:26
on 03-10-2013 20:26
What's happening where you are?
Some customers may be experiencing difficulties using their mobile phone at the moment. We’re working to fix the problem. We apologise for any inconvenience.
on 03-10-2013 20:28
Keep checking here : http://status.o2.co.uk/
Turning your phone off and on can help reset the service once the all clear has been given.
on 03-10-2013 20:28
I did the whole checky thing for Brighton & it said coverage for everything was fine but i have nothing...
on 03-10-2013 20:30
@Anonymous wrote:I did the whole checky thing for Brighton & it said coverage for everything was fine but i have nothing...
Im sorry but s a case of turning your phone off and on and checking the service status.
Im sure o2 will give some form of confirmation when the service fully comes back online.
on 03-10-2013 20:32
on 03-10-2013 20:32
I have no service at all,my family are on 02 they have no probs,Ive missed an interview because of this,it always happens near the end of my contract,sick of 02 will gefo be going elsewhere.
on 03-10-2013 20:36
on 03-10-2013 20:36
@Anonymous wrote:I did the whole checky thing for Brighton & it said coverage for everything was fine but i have nothing...
It's in big red letters at the top of the page....
We are continuing to work on a fix for the remaining customers who are still experiencing difficulties using their mobile phone.We again apologise for the inconvenience.
on 03-10-2013 20:37
on 03-10-2013 20:37
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on 03-10-2013 20:40
on 03-10-2013 20:40
I have been having this problem too! Not all day but since around 5pm. No service, can only connect to wifi, cant send/ receive texts or calls. I thought it might be because I rang O2 to transfer to pay & go but that sholdnt mean I lose signal altogether?