Solved: No products and services

Anonymous · ‎31-03-2015

Hi, recently I logged to my online account but there is only message seys 'Ydon't have anh products or services on th8s account'. It's monthly.

jonsie · ‎31-03-2015

Customer service will confirm your log in details especially if there has been a recent change such as upgrade or change from P&G. There was a similar problem on here recently where O2 had set up the account with different sign in details.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

Cleoriff · ‎31-03-2015

Hi @Anonymous

Are you saying as a pay monthly customer your existing phone number is not showing under products and services?

If so please check again later on today, you may find the website/or app has updated itself.

If nothing is showing when you check again you need to contact customer services

http://www.o2.co.uk/contactus

Veritas Numquam Perit

MI5 · ‎31-03-2015

Make sure you are using the correct details to log in with.
If you have made any recent changes, you may have a new login.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎31-03-2015

Customer service will confirm your log in details especially if there has been a recent change such as upgrade or change from P&G. There was a similar problem on here recently where O2 had set up the account with different sign in details.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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