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No one is available

Live-chat-issue
Level 1: Joiner
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No one is available even though it’s says I can leave a message like a WhatsApp message. Seems like I have to get through to an agent to leave a message then wait for hours. 

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MI5
Level 94: Supreme
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@Live-chat-issue 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Enlli
Level 66: Unequalled
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Anything members on the forum can help with, or does it need someone to access your account?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
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MI5
Level 94: Supreme
  • 147029 Posts
  • 636 Topics
  • 28283 Solutions
Registered:

@Live-chat-issue 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
325 Views