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No network signal

Ryan9
Level 1: Joiner
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Hi there, since Friday I haven’t been able to use internet anywhere I go. O2 shows up with full signal on 4g but it won’t work. I thought this might be a signal issue in the area, however, my dad who is in the same household also on O2 isn’t having any problems at all. Took the sim out and put it back in, had internet for a short while before it went again. Any ideas?
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O2Heather
O2 Support
O2 Support
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Back the phone up and then wipe the phone. Then install From back up.
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Ryan9
Level 1: Joiner
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Still no joy with that method.
Message 12 of 12
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