Solved: Re: No network provider

Damon8891 · ‎26-11-2022

been having problems with internet. 02 called me said they sending out a new sim card i said ok they explained how to swap it said it woukd be here in 3 to 5 days. 1 hour after can my sim stops.working saying no sim provider. Cant text call or internet. Only wifi internet.

pgn · ‎26-11-2022

You need to call O2 on 202 again, seems they may have triggered your switchover to the new SIM earlier than planned, @Damon8891 - or you can reach out, as your phone has WiFi data connectivity, to O2 at one of the 3 Social Media channels shown just below this post. Good luck!

|-- O2 Social Media Team via Facebook Messenger

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pgn · ‎26-11-2022

You need to call O2 on 202 again, seems they may have triggered your switchover to the new SIM earlier than planned, @Damon8891 - or you can reach out, as your phone has WiFi data connectivity, to O2 at one of the 3 Social Media channels shown just below this post. Good luck!

|-- O2 Social Media Team via Facebook Messenger

MI5 · ‎26-11-2022

@Damon8891

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎26-11-2022

Seems O2 systems switch off the old sim as soon as a new sim is ordered

Way to go O2....

Social Media Support ~ O2 Facebook MessengerTHIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Enlli · ‎26-11-2022

Sadly, as this is a community made up of customers like yourself, we have no access to O2 systems.

Message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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