on 07-07-2019 17:42
You may possibly have a faulty sim card.
I'd call into your local o2 shop to see if they can activate a new sim for you.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 07-07-2019 19:18
Did the SIM log onto the network ok before the port started? (that is, did it come up with O2-UK)?
Had issues myself when moving my number between services but in my case it's often been a split port (ported in number displays when I dial out but can't receive calls or texts in)
Have had a similar issue to you when helping a relative move their number onto O2, if the SIM worked before the port started it's unlikely to be the SIM itself, in that case it took them about a week to rectify.
Might also be worthwhile talking to the provider you are porting from to see if the port is considered complete from their end
Nokia 5 on giffgaff, Core i7 9700F PC with Win 10 Pro. Apple Mac Mini late 2014 with Core i5 running 10.15
Home Internet Connection: Zen Internet Fibre To The Premises Full Fibre 2 76 Mbps Down/18 Mbps up (upgraded for homeworking),
I don't work for O2 but have an interest in networks (including mobile) and IT (which is how I earn my living)
on 08-07-2019 13:05
Hey @Antb , it would be great to hear how you're getting on with this - any progress yet with your number swap after the weekend?
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on 10-07-2019 19:02