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No network coverage

Anonymous
Not applicable

My mum has no network coverage on her phone. Not able to make calls or send texts. She's in the dy3 area. 

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
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Registered:

http://status.o2.co.uk/ shows no errors but put the full post code in there

 

Has your mum tried turning phone on and off taken sim out and cleaned it?

 

But best to get her to contact o2 customer srevices as the fault might not be showing yet

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

http://status.o2.co.uk/ shows no errors but put the full post code in there

 

Has your mum tried turning phone on and off taken sim out and cleaned it?

 

But best to get her to contact o2 customer srevices as the fault might not be showing yet

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 2
1,461 Views