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No network coverage for two days noe

Hazy88
Level 1: Joiner
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Extremely unhappy haven't been able to for two days now make calls or receive calls or even text or receive texts I am waiting for important calls regarding my health had nothing but problems with your service I can't even phone customer services as network down and can't get on web chat as extremely busy 

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madasaf1sh
Level 66: Unequalled
  • 5422 Posts
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Registered:

@Hazy88 

 

Have you checked https://status.o2.co.uk to see if there are service issues in your local area? 

 

o2 don't guarantee a fault free network, nor if there is a fault what the time to fix will be. 

 

If you need to contact Customer Services. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they can try and help you.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 66: Unequalled
  • 5422 Posts
  • 32 Topics
  • 1712 Solutions
Registered:

@Hazy88 

 

Have you checked https://status.o2.co.uk to see if there are service issues in your local area? 

 

o2 don't guarantee a fault free network, nor if there is a fault what the time to fix will be. 

 

If you need to contact Customer Services. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they can try and help you.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
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