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No network connection

Aimig
Level 1: Joiner
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on ‎03-06-2021 20:52

on ‎03-06-2021 20:52

I've had my s20 for 7 months recently ice been loosing network connection when I go out I only have emergency calls no-one else in the house has thos issue any ideas??? Never had a problem up till now..
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Bambino
Level 84: Resplendent
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on ‎03-06-2021 21:33

on ‎03-06-2021 21:33

@Aimig See this: How can I sort out my network issues? - o2uk

You may just need a new sim. Happens sometimes. If you have an O2 store nearby you can call in and they'll swap your old sim for a new one.

I DO NOT WORK FOR O2



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TheresaV
Former Staff
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on ‎07-06-2021 11:36

on ‎07-06-2021 11:36

Hi @Aimig did you find out what the problem was?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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