on 17-10-2018 10:50
I recently paid my bill which was a day late - I settled it and was told that my internet and outgoing calls would be updated within 10 mins (this was at 6pm last night) - I can ring out,but I still cannot get onto the interner without using home wifi???
Anyone help?? Apparantly all online O2 are very busy and I cannot ring right now as in work so I can only hope that someone here can help me??
Please and thanks
Solved! Go to Solution.
on 17-10-2018 12:49
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 17-10-2018 14:01
Yes reboot is always necessary whenever a restriction is removed. If you still have problems do let us know.
Maybe you should have a rethink about reinstating the direct debit you cancelled?
on 18-10-2018 14:27
Hi @Kat, and welcome to the forum
Have you tried rebooting your phone, or reaching out to Customer Service? Did either help?
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