Solved: No internet

Smark · ‎15-07-2020

I have a mobile internet service for business. Since about 3 pm yesterday I can't get any services. Spoke to business 2 advisors 1 said signal is fine , the second says really heavy traffic even though I tried to connect at 3 am this morning . Get the feeling they don't know . Any clues please.

MI5 · ‎15-07-2020

@Smark

Check network here O2 Service Status

Also check if you have any data left in your allowances this month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-07-2020

@Smark

Check network here O2 Service Status

Also check if you have any data left in your allowances this month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

LukasB · ‎16-07-2020

Hey @Smark just checking if this has been sorted now or are you still having trouble?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Smark · ‎16-07-2020

It has yes , it took 3 advisors over 24 hours my data had been used , can't believe it.

MI5 · ‎16-07-2020

That's a common reason hence the request to check.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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