No internet connection today - tablet.o2.co.uk

[Anonymous]

This morning i can't get any internet connection to work... The APN settings seem to be correct, but the browser is just trying to connect to "tablet.o2.co.uk" when i try to navigate to any website, and after a few seconds i get an error message. 

Using iphone 5, and bough a web bolt on 2 days ago which i have 950mb left on... (confirmed on o2 site just now).

Any idea what could be wrong?  I'm on pay and go.

[adamtemp64]

In an iphone you need a normal data bolton or iphone data bolton the dedicated mobile data plans will not work.

Iphone data bolton apn is idata.o2.co.uk

Non iphone data bolton is mobile.o2.co.uk

Which data bolton did you buy?

[Anonymous]

the works web...

The Works Web 1GB UK Web, unlimited Wi-Fi and 50 pictures messages

£10.00 per month

Ready for you to use

21.02.2013

You have 974.7 MB and 50 picture messages left

[Anonymous]

im on Pay and Go i should perhaps add!

[adamtemp64]

so you need the apn payandgo.o2.co.uk is that what is set ?

[Anonymous]

yep... and vertigo/password as username/password

[adamtemp64]

So each time you connect it tries to take you to tablet.o2.co.uk

Have you tried a reset of the iphone sleep and home until apple logo appears ?

[Anonymous · Accepted solution]

Internet just came back on again.. no clue what happened but it seems to work again now!

[adamtemp64]

Could have been a data glitch in your area have a check of the status checker http://status.o2.co.uk for your postcode