No internet connection since renewing contract

[P23n]

I have no internet connect since renewing my contract

please help , 

[Cleoriff]

@P23nWhat phone did you have and what have you got now?

Have you checked your network https://status.o2.co.uk/ 

[P23n · Accepted solution]

An iPhone 6
It was after renewing my contract no internet connection

[MI5]

@P23n 

You need to call customer service to check if you have iData enabled or any other account restrictions.

Also go to settings and reset your network connection.

[P23n]

Thank you .... impossible to get through to online devices!

[Cleoriff]

@P23n 

Use any of the numbers in this guide to get through. Press any option (even if it isn't the one you want). If you get someone online they can do this easily for you.

Guide: Coronavirus Community Help and Support