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No email for customer support

Anonymous
Not applicable

I find it strange that there is no email address for o2 customer support

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
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Registered:

There is a long winded way to send an email as they now prefere you to use live chat.

 

There is a form that sends an email to o2 https://www.o2.co.uk/apps/help/help?q1=1&qid=1

 

If you want to complain and not just contact o2 search complain in the support site and you will find a direct email address for the complaints review service

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Message 3 of 3
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perksie
Level 69: Guiding Light
  • 27019 Posts
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Registered:

Try here:

 

https://www.o2.co.uk/apps/help/help

 

 

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 2 of 3
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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

There is a long winded way to send an email as they now prefere you to use live chat.

 

There is a form that sends an email to o2 https://www.o2.co.uk/apps/help/help?q1=1&qid=1

 

If you want to complain and not just contact o2 search complain in the support site and you will find a direct email address for the complaints review service

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 3 of 3
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