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Tiffie2
Level 1: Joiner
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Hello my mum's data has ran out however her phone says she has only used 550mbs and she has 2gb,
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MI5
Level 94: Supreme
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@Tiffie2 

You need to speak to customer services about this Guide: How to find help & contact O2 

Did she reset her allowances on the correct date?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Tiffie2 

You need to speak to customer services about this Guide: How to find help & contact O2 

Did she reset her allowances on the correct date?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
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What did customer services say about this one @Tiffie2? We're you able to find out what happened to your mums data? 

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