No data whilst roaming in the USA!!!

[Technojock]

Travel Inclusive Zone Bolt On
No data!

[Cleoriff]

So they haven't sorted out O2 Travel Inclusive at all then??!

Really pathetic and more than annoying for those who find it useless when abroad!

[Scooty997]

Had to waste £15 on a 3 sim cause of this ridiculous cap. Meant that I couldn’t get calls and texts but needed access to email more importantly. Absolute joke, I pay a fortune each month for my iPhone X

[Martin-O2]

Cheers for the tag on this one @MI5

@Carlee I can ask someone to look into this for you but I'll need a few details to do so. I'lll send you a private message so we can talk further. 

[Carlee]

Thanks @Martin-O2 I have PMd you the details.

[jonsie]

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@Carlee wrote:
Thanks @Martin-O2 I have PMd you the details.

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I hope you get this issue resolved. Not a good situation to be in and so stressful and frustrating.

[Martin-O2]

Thanks for the quick reply @Carlee! This has now been escalated. I'll be in touch once I hear back. 

[Carlee]

Thanks all!

[Unknown_M]

I was advised by Nina Bibby head of consumer accounts that the caps had been removed however 50MB cap still remains on streaming only. “General” use has been uncapped

[iphone4sir]

Are speeds outside the Eu throttled to 0.5mb though?

[Carlee]

My issue was initially sorted yesterday. But it lasted an hour. I've been offline since then apart from maybe 5 mins last night. And 2 mins this morning. I'm not streaming or anything like that, just trying to look up maps, directions and things like that.