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No data roaming

Anonymous
Not applicable

Hi,

I arrived in Korea on Sunday and my data roaming was working.  I switched off the data roaming and then turned it back on again, but now it's now working.

The settings are idata.o2.co.uk and vertigo

I can't chat on the computer or my phone for some reason.

My e-mail didn't get replied to.

How do I get my data roaming back up and running?
Many thanks,

Dan

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adamtemp64
Level 66: Unequalled
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Registered:

Have you tried all the usual things like a basic on / off, reset, Reset network settings?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Not applicable
Done everything suggested.😔
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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

you ar a pay monthly customer as you are using idata apn  so ring the free international number and speak to o2

 

From Abroad+44 844 809 0200Free from a Pay Monthly mobile
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Not applicable
I've tried that number, and even done a 00 44.....but can't get through!!!! I'm in despair
Message 5 of 5
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