Solved: No data connection!

gindygoo · ‎14-06-2015

Evening folks, So the last three days, my data at home (BN1) has been non existent! I've looked on the checker, everything's supposedly fine. I've had Internet settings resent, and installed them. Checked manually the settings, rebooted, nothing... Live chat (I know, they're crap) say there's no known issues! I've tried elsewhere and the connection is fine a few miles away. I'll call cs tomorrow, but in the mean time could anyone shed any light? Thanks in advance, Charlie.

MI5 · ‎14-06-2015

Sounds like a fault that isn't showing yet.
Use the "I disagree" button on the status checker and get as many other people to do the same as you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎14-06-2015

Sounds like a fault that isn't showing yet.
Use the "I disagree" button on the status checker and get as many other people to do the same as you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎14-06-2015

If it works a few miles away that lets your phone off the hook, probably a fault they're not aware of yet.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

gindygoo · ‎15-06-2015

Morning guys, you'd have thought after 3 days though they'd know? I'm just going to check the coverage checker again see if it's been updated.

Thanks for the replies though.

gindygoo · ‎15-06-2015

Lol the strangest thing, just as I was looking at the checker my data kicked back in!! Must've been a fault then, thanks for the help @MI5 great advice about the I disagree button.

Charlie xx

MI5 · ‎15-06-2015

Someone put 50p in the meter

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎15-06-2015

@MI5 wrote:
Someone put 50p in the meter

Or fed the hamster....

Veritas Numquam Perit

gindygoo · ‎16-06-2015

Hahahaaa

all is good, solid signal since so I'm a happy bunny again! Or hamster.....

Cleoriff · ‎16-06-2015

@gindygoo wrote:
Hahahaaa all is good, solid signal since so I'm a happy bunny again! Or hamster.....

Veritas Numquam Perit

perksie · ‎16-06-2015

Glad you're back to normal now.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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