cancel
Showing results for 
Search instead for 
Did you mean: 

No data abroad 2 holidays in a row

Stesmith92
Level 1: Joiner
  • 12 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi,

For the 2nd holiday in a row I’m unable to receive any data & get no service.

Please can someone help me? I’m sure I need my international bars removed, I have a feel this is the reason
Message 1 of 27
4,847 Views
26 REPLIES 26

Stesmith92
Level 1: Joiner
  • 12 Posts
  • 1 Topics
  • 0 Solutions
Registered:
@jonsie got all the same settings as my girlfriends tried my sim on her phone & still unable to connect
Message 21 of 27
1,333 Views

MI5
Level 94: Supreme
  • 151820 Posts
  • 650 Topics
  • 28844 Solutions
Registered:
If your girlfriend is on contract, use her phone to call this number for free +44 3448090202
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 22 of 27
1,325 Views

Stesmith92
Level 1: Joiner
  • 12 Posts
  • 1 Topics
  • 0 Solutions
Registered:
@gmarkj have actually spoke on live chat & they said my phone should be connecting now
Message 23 of 27
1,325 Views

jonsie
Level 94: Supreme
  • 95709 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

I wouldn't be trusting what live chat say. If it's an account problem you can tell by swapping sim card with your other half if they are the same size

Message 24 of 27
1,323 Views

Stesmith92
Level 1: Joiner
  • 12 Posts
  • 1 Topics
  • 0 Solutions
Registered:
@jonsie I’ll have a go of putting my girlfriends SIM card in my phone, having to find a pin abroad is a problem to get the SIM card out haha. I’m sure I’ll find one again
Message 25 of 27
1,310 Views

jonsie
Level 94: Supreme
  • 95709 Posts
  • 612 Topics
  • 7137 Solutions
Registered:
Message 26 of 27
1,295 Views

Marjo
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Good to see all the troubleshooting by the community on this guys. Did this end up resolving in the end @Stesmith92?

Message 27 of 27
1,268 Views