No coverage

[Anonymous]

I returned to the UK 18 months ago and have had a mobile phone with an O2 subscription since January 2016. I am baffled by the fact that where I live there is still no mobile phone coverage. I live between Ipswich and Norwich which is not exactly the back and beyond. I have gone for long walks in the middle of nowhere in Sweden and still had coverage. Why exactly am I paying for a monthly service that I do not receive. I have to drive 10 miles to get proper coverage. Apart from the inconvenience of not being able to make a phone call with a mobile phone, I have also missed text alerts from my bank and other institutions and individuals, as a consequence missing payments, missing out on assignments, etc. Why in God's name is it not possible to realise mobile phone coverage across this country. Very very disappointed.

[MI5 · Accepted solution]

You can use TU Go for calls and texts when at home on wifi http://www.o2.co.uk/apps/tu-go but if O2 isn't meeting your expectations you would be better off to try PAYG sims from other networks to see if you can receive a better service.

[Cleoriff]

If I had little or no coverage for over a year I would certainly be looking to change networks. As said you can find the best for you by trying a few payg sims from all the other networks. Then choose a new provider..