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No coverage on iphone

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Anonymous
Not applicable

on ‎19-09-2014 19:26 - last edited on ‎19-09-2014 21:27 by Moderator

on ‎19-09-2014 19:26 - last edited on ‎19-09-2014 21:27 by Moderator

Hi I got an iPhone six plus today and put new sim I but getting no network coverage...can anyone help

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MI5
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‎19-09-2014 19:41 - edited ‎19-09-2014 19:41

‎19-09-2014 19:41 - edited ‎19-09-2014 19:41

@Anonymous wrote:
Hi I got an iPhone six plus today and put new sim I but getting no network coverage...can anyone help

If you prefer you could call O2 from your current sim and ask them to activate the new one.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous
Not applicable

‎19-09-2014 19:36 - edited ‎19-09-2014 19:38

‎19-09-2014 19:36 - edited ‎19-09-2014 19:38

If it's an upgrade then perform the simswap here http://swapmysim.o2.co.uk which moves your number and tariff from your old sim to the new nano one.

Takes from a few minutes to approximately 24 hours to complete. Keep turning airplane mode on and off which helps the re connection. Your service will stop on your original SIM card first. If you get stuck any O2 shop can do this for you.
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MI5
Level 94: Supreme
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‎19-09-2014 19:41 - edited ‎19-09-2014 19:41

‎19-09-2014 19:41 - edited ‎19-09-2014 19:41

@Anonymous wrote:
Hi I got an iPhone six plus today and put new sim I but getting no network coverage...can anyone help

If you prefer you could call O2 from your current sim and ask them to activate the new one.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎19-09-2014 20:42

on ‎19-09-2014 20:42

Try and get it done tonight if possible...

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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