No connection to network abroad

[Anonymous]

hi, have just got back from tunisia, and for the 2 weeks i was there i couldn't connect to any of the available networks. this is the first time i've had this problem, usually i get connected automatically, and can choose between at least 3 networks. the only difference this year is that i now have a pay and go go go sim. does anybody know what the problem can be?

Thanks.

[MI5]

I guess you don't have international travel enabled on your account?

[Anonymous]

hi, didnt realise i had to do this. i cant remember having to do this for my other sim cards, if i have done i've probably just forgotten about it!! do you know if i can do it online?

[MI5 · Accepted solution]

I would think the best way to get it enabled would be to call 4445 from your phone or 0844 809 0222 from a landline.

[Anonymous]

ok, i'll do that. thank you.