No comformation email?

[Anonymous]

I ordered my phone yesterday afternoon for next day delivery, had the 02 refresh email but no comformation email?
What time are  phones delivered up till, as it's meant to be today but its 3 now and ive had no dispatched email!
thanks

Megan

[MI5]

You'd be wise to call 202 to check your order status.
Some depots deliver upto 8.00pm whilst others are 10.00pm

[Anonymous]

Hi and welcome to the forum.

Here is the official info http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

Check in any spam inbox folder too.

[Anonymous]

thanks guys!

It doesn't show up on my 02 so I can't track it that way

[Anonymous]

Ok.

customer services hopefully will be able to provide more info n

[jonsie]

You will receive tracking details when the phone is despatched.

[MI5]

That's why I said to call CS before...
You need to find out what's happened and what the status is - Without the email only CS can tell by looking at your account.

[Anonymous]

Have you received a text from ukmail with a estimated time of delivery?

[Anonymous]

Did your phone arrive the next day? I spoke ti cs and all they told me is i will get an email when it has been dispatched!

[jonsie]

Yes that's normal...