on 17-11-2018 09:05
I am on a business trip to India and bought additional bolt on 12GB. I have no data and the coverage is so poor. How can I at least activate the bolt on purchased. Urgently need to have data on the go!!
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on 17-11-2018 09:57
on 17-11-2018 09:57
@STV cancelling the bolt on won't help you as it's not the reason for your problem..
International help and prices here http://international.o2.co.uk/internationaltariffs/travelling_abroad
If you are using an iPhone try changing your data APN to:
"mobile.o2.co.uk" or "idata.o2.co.uk" depending on what it is currently.
on 17-11-2018 09:22
bolt on not applicable abroad.. trying to cancel this and can't find the manage bolt on in my o2. any ideas?
on 17-11-2018 09:57
on 17-11-2018 09:57
@STV cancelling the bolt on won't help you as it's not the reason for your problem..
International help and prices here http://international.o2.co.uk/internationaltariffs/travelling_abroad
If you are using an iPhone try changing your data APN to:
"mobile.o2.co.uk" or "idata.o2.co.uk" depending on what it is currently.
on 19-11-2018 11:02
Hi @STV, did you get a chance to try checking your APN settings as @MI5 suggested? Have you made any progress with this or do you need further advice?
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